Summary: Although it's possible to change the service account password that the Host Security Services run under, a future problem may eventually occur for end-users who are configured to replicate their Windows NT password to an AS/400 user database (or a mainframe user database if third-party software is being used). This is described in the "More Information" section of this article.

When the Host Security service account password is changed, anytime an end-user changes their Windows NT password, the Event Viewer application log records the following two events: Event 630 - Type:Warning

RPC Layer returned error 0x5 (Access is denied.) This may happen if host security is not installed or the user account the service is running under, is not privileged to send messages to the remote end. Event 670 - Type:Error

Password Change DLL was unable to open the RPC connection. If an SNA WinNT Account Synchronization trace (PMPINTx.ATF) was taken during the time of a failure, an error similar to the following occurs: stisupp.cpp(2795) SendGenericMessage About to invoke RPC on binding dc76dcd0-c084-11cf-a65e-0020afc28c52@ncacn_np:\\\\<Server_Name> 0030:0182 10:07:49.0580

stisupp.cpp(2827) SendGenericMessage RPC on binding dc76dcd0-c084-11cf-a65e-0020afc28c52@ncacn_np:\\\\<Server_Name> returned error: 0x5 (Access is denied. )0030:0182 10:07:49.0580

stisupp.cpp(2842) SendGenericMessage RPC Layer returned error 0x5 (Access is denied.) This may happen if host security is not installed or the user account the service is running under, is not privileged to send messages to the remote end.0030:0182 10:07:49.0580

hsevents.cpp(78) HsLogEvent ERROR CODE 0xA1500276, strings:""

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Manual Resolutions

To resolve this problem, contact Microsoft Product Support Services to obtain Lsainput.exe. Lsainput.exe synchronizes the LSA with the new service account password being used.

Because all Host Security Services store and retrieve the service account password from its own "local" LSA, Lsainput.exe needs to be run on any computer where a Host Security component (service) is installed so that every local/private LSA copy is updated.

For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

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